{"id":3857,"date":"2026-04-07T13:08:17","date_gmt":"2026-04-07T11:08:17","guid":{"rendered":"https:\/\/guides.heyloyalty.com\/help\/setup-external-point-sharing-api\/"},"modified":"2026-08-11T08:45:35","modified_gmt":"2026-08-11T06:45:35","slug":"setup-external-point-sharing-api","status":"publish","type":"ht_kb","link":"https:\/\/guides.heyloyalty.com\/en\/help\/setup-external-point-sharing-api\/","title":{"rendered":"Setup External point sharing (API)"},"content":{"rendered":"<div class=\"wp-block-post-date__modified-date wp-block-post-date\"><time datetime=\"2026-08-11T08:45:35+02:00\">11. August 2026<\/time><\/div>\n\n\n<p class=\"wp-block-paragraph\">In this guide, we&#8217;ll walk you through how to set up a customer club with the <strong>External Points Sharing (API)<\/strong> earning type in Customer Loyalty Center.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This setup is used when your customers&#8217; points are handled in an external system and you want to send these points\/discounts to Heyloyalty. In addition, points write-offs are also sent to Heyloyalty. This way you can use points data in your emails, segmentation and automated flows.    <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The wizard will help you create the integration and configure the necessary settings.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1 &#8211; Create integration  <\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Go to: <strong>Integration \u2192 List integration. <\/strong>Find <strong>Customer Loyalty Center<\/strong> and click <strong>Set up integration<\/strong>.  <\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\"><strong>Note: <\/strong>If you cannot create the integration, it is because your account does not have a premium license.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then click <strong>Create Customer Loyalty Center<\/strong>.  <\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a8294f34b813&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a8294f34b813\" class=\"wp-block-image size-large wp-lightbox-container\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"504\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Creat-CLC-integration-1024x504.png\" alt=\"\" class=\"wp-image-4228\" style=\"box-shadow:var(--wp--preset--shadow--natural)\" srcset=\"https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Creat-CLC-integration-1024x504.png 1024w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Creat-CLC-integration-300x148.png 300w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Creat-CLC-integration-768x378.png 768w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Creat-CLC-integration-50x25.png 50w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Creat-CLC-integration-1536x756.png 1536w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Creat-CLC-integration-60x30.png 60w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Creat-CLC-integration-100x49.png 100w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Creat-CLC-integration.png 1954w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The first time you set up the integration, you need to accept the terms and conditions via a one-time code sent to your email.  <\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a8294f34bce7&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a8294f34bce7\" class=\"wp-block-image size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"504\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Confirm-and-creat-integration-1024x504.png\" alt=\"\" class=\"wp-image-4229\" style=\"box-shadow:var(--wp--preset--shadow--natural)\" srcset=\"https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Confirm-and-creat-integration-1024x504.png 1024w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Confirm-and-creat-integration-300x148.png 300w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Confirm-and-creat-integration-768x378.png 768w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Confirm-and-creat-integration-50x25.png 50w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Confirm-and-creat-integration-1536x756.png 1536w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Confirm-and-creat-integration-60x30.png 60w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Confirm-and-creat-integration-100x49.png 100w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Confirm-and-creat-integration.png 1954w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step 2 &#8211; Configure the integration<\/h2>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a8294f34cabe&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a8294f34cabe\" class=\"wp-block-image size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"504\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Earnings-period-external-point-API-1024x504.png\" alt=\"\" class=\"wp-image-4216\" style=\"box-shadow:var(--wp--preset--shadow--natural)\" srcset=\"https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Earnings-period-external-point-API-1024x504.png 1024w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Earnings-period-external-point-API-300x148.png 300w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Earnings-period-external-point-API-768x378.png 768w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Earnings-period-external-point-API-50x25.png 50w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Earnings-period-external-point-API-1536x756.png 1536w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Earnings-period-external-point-API-60x30.png 60w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Earnings-period-external-point-API-100x49.png 100w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Earnings-period-external-point-API.png 1954w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Once the integration is created, you need to fill in the following:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>List: <\/strong>Select the list you want to associate the integration with. Only contacts in this list will be assigned points.   <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\"><strong>Note:<\/strong> If you can&#8217;t find your list, it&#8217;s because a tracking integration has not been set up. Learn how to set it up here. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Earning type: <\/strong>Select External point sharing (API).  <\/li>\n\n\n\n<li><strong>Earning period: <\/strong>You can choose between two types:  \n<ul class=\"wp-block-list\">\n<li><strong>Fixed period: <\/strong>The period is set with specific start and end dates for both earning and using points. The system automatically updates the year when the period expires. <a href=\"https:\/\/guides.heyloyalty.com\/en\/?post_type=ht_kb&amp;p=3864#earning-period-fixed\" data-type=\"link\" data-id=\"https:\/\/guides.heyloyalty.com\/en\/help\/earning-period-explanation-customer-loyalty-center\/#earning-period-fixed\" target=\"_blank\" rel=\"noreferrer noopener\">Read more about the recommendation here.<\/a><\/li>\n\n\n\n<li><strong>Dynamic period: <\/strong>The period is calculated individually for each customer based on their activity. <a href=\"https:\/\/guides.heyloyalty.com\/en\/?post_type=ht_kb&amp;p=3864#earning-period-dynamic\" data-type=\"link\" data-id=\"https:\/\/guides.heyloyalty.com\/en\/help\/earning-period-explanation-customer-loyalty-center\/#earning-period-dynamic\" target=\"_blank\" rel=\"noreferrer noopener\">Read more about the recommendation here.<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Enable score impairment<\/strong>: Here you can choose from the options below:  \n<ul class=\"wp-block-list\">\n<li><strong>No:<\/strong> Points can ONLY be written down by the customer using our &#8220;removePoints&#8221; function via the <a href=\"https:\/\/documentation.heyloyalty.com\/customerLoyaltyCenter#tag\/Point-management\/operation\/Remove%20points\" data-type=\"link\" data-id=\"https:\/\/documentation.heyloyalty.com\/customerLoyaltyCenter#tag\/Point-management\/operation\/Remove%20points\" target=\"_blank\" rel=\"noreferrer noopener\">API removePoints endpoint.<\/a><\/li>\n\n\n\n<li><strong>Yes:<\/strong> Points can be written down if included in tracking script or via <a href=\"https:\/\/documentation.heyloyalty.com\/tracking#tag\/Create-order\" data-type=\"link\" data-id=\"https:\/\/documentation.heyloyalty.com\/tracking#tag\/Create-order\" target=\"_blank\" rel=\"noreferrer noopener\">CreateOrder endpoint<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Edit your setup <\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can always change your integration by clicking the three dots next to the integration and selecting Edit Customer Loyalty Center.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here you also have the option to delete the integration if necessary.  <\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a8294f34e3ed&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a8294f34e3ed\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"504\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Edit-integration-1024x504.png\" alt=\"\" class=\"wp-image-4217\" style=\"box-shadow:var(--wp--preset--shadow--natural)\" srcset=\"https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Edit-integration-1024x504.png 1024w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Edit-integration-300x148.png 300w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Edit-integration-768x378.png 768w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Edit-integration-50x25.png 50w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Edit-integration-1536x756.png 1536w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Edit-integration-60x30.png 60w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Edit-integration-100x49.png 100w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/04\/Edit-integration.png 1954w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Get started using your points data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You are now ready to work with external points in Heyloyalty. By combining your points data with campaigns and automated flows, you can create more relevant and personalized communication to your recipients.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use points to remind customers of their balance, create urgency or target messages to the most engaged customers.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The better you utilize your data, the more value you create for both your business and your customers \ud83d\ude80  <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><form role=\"search\" method=\"get\" action=\"https:\/\/guides.heyloyalty.com\/en\/\" class=\"wp-block-search__button-outside wp-block-search__icon-button wp-block-search\"    ><label class=\"wp-block-search__label\" for=\"wp-block-search__input-1\" >Didn&#8217;t find what you were looking for?<\/label><div class=\"wp-block-search__inside-wrapper\" ><input class=\"wp-block-search__input\" id=\"wp-block-search__input-1\" placeholder=\"Search for topics, features or pages\" value=\"\" type=\"search\" name=\"s\" required \/><button aria-label=\"Search\" class=\"wp-block-search__button has-icon wp-element-button\" type=\"submit\" ><svg class=\"search-icon\" viewBox=\"0 0 24 24\" width=\"24\" height=\"24\">\n\t\t\t\t\t<path d=\"M13 5c-3.3 0-6 2.7-6 6 0 1.4.5 2.7 1.3 3.7l-3.8 3.8 1.1 1.1 3.8-3.8c1 .8 2.3 1.3 3.7 1.3 3.3 0 6-2.7 6-6S16.3 5 13 5zm0 10.5c-2.5 0-4.5-2-4.5-4.5s2-4.5 4.5-4.5 4.5 2 4.5 4.5-2 4.5-4.5 4.5z\"><\/path>\n\t\t\t\t<\/svg><\/button><\/div><\/form>\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f56f613f wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"208\" height=\"118\" src=\"https:\/\/heyloyalty.com\/support\/wp-content\/uploads\/sites\/2\/2026\/01\/HL-Logo.png\" alt=\"\" class=\"wp-image-85\" style=\"width:108px;height:auto\" srcset=\"https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/01\/HL-Logo.png 208w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/01\/HL-Logo-50x28.png 50w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/01\/HL-Logo-60x34.png 60w, https:\/\/guides.heyloyalty.com\/wp-content\/uploads\/sites\/2\/2026\/01\/HL-Logo-100x57.png 100w\" sizes=\"(max-width: 208px) 100vw, 208px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><br>If you need information or help that you cannot find here on the guide site, you are always welcome to contact our support! <br><a href=\"mailto:support@ubivox.com\">support@heyloyalty.com<\/a> \/ tel. 87 300 399<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In this guide, we&#8217;ll walk you through how to set up a customer club with the External Points Sharing (API) earning type in Customer Loyalty Center. This setup is used when your customers&#8217; points are handled in an external system and you want to send these points\/discounts to Heyloyalty. In&#8230;<\/p>\n","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[90],"ht-kb-tag":[],"class_list":["post-3857","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-customer-loyalty-center"],"_links":{"self":[{"href":"https:\/\/guides.heyloyalty.com\/en\/wp-json\/wp\/v2\/ht-kb\/3857","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guides.heyloyalty.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/guides.heyloyalty.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/guides.heyloyalty.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/guides.heyloyalty.com\/en\/wp-json\/wp\/v2\/comments?post=3857"}],"version-history":[{"count":7,"href":"https:\/\/guides.heyloyalty.com\/en\/wp-json\/wp\/v2\/ht-kb\/3857\/revisions"}],"predecessor-version":[{"id":4230,"href":"https:\/\/guides.heyloyalty.com\/en\/wp-json\/wp\/v2\/ht-kb\/3857\/revisions\/4230"}],"wp:attachment":[{"href":"https:\/\/guides.heyloyalty.com\/en\/wp-json\/wp\/v2\/media?parent=3857"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/guides.heyloyalty.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=3857"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/guides.heyloyalty.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=3857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}