Cookie policy for the guide site

Updated November 12, 2026

This policy applies to the guide site guides.heyloyalty.com. Heyloyalty.com has its own cookie policy.

A cookie is a small text file that a website stores in your browser. It cannot contain viruses or programs.

Which cookies do we use?

The guide site only uses two kinds of cookies: one that remembers your choice, and Matomo, which counts visits. We use no marketing cookies and show no ads. Matomo only starts once you have accepted statistics.

CookiePurposeDurationSet
heyloyalty_guides_consentRemembers your cookie choice, so you are not asked on every page.12 monthsAlways (necessary)
_pk_id.4.*Matomo: recognizes your browser, so a new visit is not counted as a new visitor.13 monthsOnly after you accept statistics
_pk_ses.4.*Matomo: groups the pages you view into one visit.30 minutesOnly after you accept statistics
_pk_ref.4.*Matomo: remembers where you came from, such as a search engine.6 monthsOnly after you accept statistics

The statistics are kept in Heyloyalty's Matomo account. We only use them to see which guides are read, so we can improve them.

How to change your choice

Click Cookie settings at the bottom of any page, or the button here. If you withdraw your consent to statistics, we delete Matomo's cookies and reload the page, so Matomo stops running. If you use several browsers, change your choice in each of them.

Questions

Read how we process personal data in our privacy policy. If you have questions, write to support@heyloyalty.com.

Didn't find the answer?

Write to our support team and we'll help you further.

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