Standard Unsubscribe Template

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    In this guide, you’ll learn how to change the unsubscribe text that appears at the bottom of your default template—also known as the “Permission Reminder” in Heyloyalty. A “Permission Reminder” explains to the recipient which newsletter they are subscribed to and where they signed up. It also provides information on how to unsubscribe from the newsletter.

    The text could, for example, read: “You are receiving this email because you signed up for the newsletter on our website. Unsubscribe from our newsletter here.”

    Images for this guide will be added later

    Changing the Unsubscribe Text

    To change the unsubscribe text in a standard template, edit the list from which you are sending the email. At the top of the ” Edit List ” page, you’ll find the ” Permission Reminder” tab.

    Here you can edit and insert the text you want to include in your newsletter.

    REMEMBER: Subscribers must always be able to unsubscribe from your newsletter. Use the merge field for unsubscribeas a link to ensure that the contact is unsubscribed correctly.

    Here’s what you need to know about the Permission Reminder

    If you’re using Heyloyalty’s default template and have modified the text in the ” Permission Reminder ” section under ” Design and Content ” (Step 2 in campaigns and automation flows), those changes will be copied over if you subsequently copy the campaign.

    This means that the copied campaign uses the “Permission reminder ” text from the original campaign, rather than the text specified under the “Permission reminder ” tab in the list.

    If you want to use the ” Permission reminder ” text from the list itself, you must create a brand-new campaign instead of copying an existing one.