Blog
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Tracking – The experience industry
In this guide, we show you how to set up tracking in Heyloyalty to improve your communication and segmentation in the hospitality industry. You’ll gain insights into setting up integrations, implementing scripts and how to effectively collect data to optimize… Read more →
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How to fill in Step 1: Information
In Step 1, you need to fill in various information about your campaign. These settings form the basis of your broadcast and affect the content, recipients and time of broadcast. This guide will take you through all the fields on… Read more →
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How to create an A/B split test
With an A/B split test, you can test different versions of your campaign against each other and find out what works best with your recipients. You can split test by subject line, content, sender and send time. In this guide,… Read more →
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How to set up lockout time on an automation
An automation sends emails based on an event – either immediately or with a delay. This can mean that some emails are sent in the middle of the night. With a blocking time, you can ensure that emails are only… Read more →
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Create rules on rows in Step 2
With the Rules feature, you can target the different rows in a campaign or flow. This means that a specific segment will see the single row. This way you send one newsletter, but each recipient only sees the content that… Read more →
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Create an import file in CSV UTF-8 format
In this guide you will learn how to save an Excel file as a CSV UTF-8 file for import into Heyloyalty.The correct file format ensures that special characters such as æ, ø and å are displayed correctly after import. Step… Read more →
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Step 3 campaigns – Approve and test broadcasting
In Step 3, you ensure that your campaign is ready to send. Here you test the content and design, review how the campaign looks to the recipient and approve it for sending. This guide takes you through all the options… Read more →
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Image upload – Media archive
In your media library, you can upload and organize images and graphics so you can easily find them when you need them in your campaigns and automations. In this guide, we’ll go through the features, space and limitations of the… Read more →
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How to map an Open Graph feed
An Open Graph feed makes it possible to retrieve article data directly from your website’s metadata and use it in Heyloyalty. By mapping your Open Graph feed correctly, you ensure that the right information—such as title, image, description, and link—is… Read more →
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JCD integration
This guide gives you an overview of your options with the JCD integration. With this integration, you can use your data from JCD directly in Heyloyalty. In the first sections, you can read about suggested use cases, and afterwards you’ll… Read more →