Blog

  • The List Overview in Heyloyalty

    This guide will walk you through how to navigate the list overview in Heyloyalty. You’ll learn how to get an overview of your lists, filter them, and create new lists. Photos will be added to the guide later. List Overview… Read more →

  • How to Set Up Custom Trigger Tracking for Automation Flows

    With custom trigger tracking, you can design your own behavior-based emails based on your contacts’ digital behavior. In this guide, we’ll show you how to set up the four different types of custom triggers so you can tailor your messages… Read more →

  • How to Use the Campaign Overview

    The Campaign Overview gives you a complete overview of all your campaigns in Heyloyalty, which can include both email and SMS campaigns. In this guide, you’ll learn how to sort, filter, and find your campaigns using lists, labels, and the… Read more →

  • How to Set Up Mobile Optimization on Your Template

    With mobile optimization, your template automatically adapts the content to smaller screens, ensuring that text remains readable and images don’t become blurry. In this guide, you’ll learn how to enable mobile optimization on the default template, see the difference between… Read more →

  • Update Form on the Website

    With an embedded update form, you can let contacts edit their own information directly from your website, online store, or member area. This is useful when contacts need to be able to update their own information, such as their name,… Read more →

  • Update fields on multiple contacts

    You can now update the value of list fields directly in Heyloyalty for multiple contacts at once.This makes it easy to change data on selected contacts without exporting, correcting and importing the list again. In this guide you will learn… Read more →

  • Country codes

    Here you can get an overview of country codes used for contact data in the Heyloyalty country field: Country Country codes Afghanistan AF Albania AL Algeria DZ American Samoa AS Andorra AD Angola AO Anguilla AI Antarctica QA Antigua and… Read more →

  • Set up loyalty club recommendation to other people

    With the Customer Loyalty Center, you can make it easy for your existing members to recommend the loyalty club to friends, family or other interested parties. When a member shares their personal referral link, the new person can sign up… Read more →

  • Tracking – The Experience Industry

    In this guide, we show you how to set up tracking in Heyloyalty to improve your communication and segmentation in the hospitality industry. You’ll gain insights into setting up integrations, implementing scripts and how to effectively collect data to optimize… Read more →

  • How to fill in Step 1: Information

    In Step 1, you need to fill in various information about your campaign. These settings form the basis of your broadcast and affect the content, recipients and time of broadcast. This guide will take you through all the fields on… Read more →