Blog
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How to create an A/B split test
With an A/B split test, you can test different versions of your campaign against each other and find out what works best with your recipients. You can split test by subject line, content, sender and send time. In this guide,… Read more →
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How to set up lockout time on an automation
An automation sends emails based on an event – either immediately or with a delay. This can mean that some emails are sent in the middle of the night. With a blocking time, you can ensure that emails are only… Read more →
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Create segments for Customer Loyalty members
With segments, you can easily find the members in your customer club who comply with certain customer club rules. For example, you can segment members based on number of points earned, points available, purchases or on other Customer Loyalty data.… Read more →
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Create rules on rows in Step 2
With the Rules feature, you can target the different rows in a campaign or flow. This means that a specific segment will see the single row. This way you send one newsletter, but each recipient only sees the content that… Read more →
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Create an import file in CSV UTF-8 format
In this guide you will learn how to save an Excel file as a CSV UTF-8 file for import into Heyloyalty.The correct file format ensures that special characters such as æ, ø and å are displayed correctly after import. Step… Read more →
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Step 3 campaigns – Approve and test broadcasting
In Step 3, you ensure that your campaign is ready to send. Here you test the content and design, review how the campaign looks to the recipient and approve it for sending. This guide takes you through all the options… Read more →
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Image upload – Media archive
In your media library, you can upload and organize images and graphics so you can easily find them when you need them in your campaigns and automations. In this guide, we’ll go through the features, space and limitations of the… Read more →
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How to map an Open Graph feed
An Open Graph feed makes it possible to retrieve article data directly from your website’s metadata and use it in Heyloyalty. By mapping your Open Graph feed correctly, you ensure that the right information—such as title, image, description, and link—is… Read more →
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Contact overview Customer Loyalty Center
In this guide, you will get a basic understanding of how you can view loyalty data on your customer club members. We’ll also go through what changes in the contact list when you connect a Customer Loyalty Center integration to… Read more →
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Create automation flows for your customer club
This guide shows you how to create an automation flow based on your Customer Loyalty integration in Heyloyalty. You will learn which triggers you can use to activate your automation flow in connection with your customer club. Additionally, the guide… Read more →